Privacy Policy

Aquata Services ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and store your information when you visit our website or use our services.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when making an enquiry, requesting a quote, or booking a service. This may include:

• Your name

• Contact details (email address, phone number)

• Site address or location details

• Details regarding your aquatic setup

2. How We Use Your Information

We use your information solely to deliver services and manage business operations, including:

• Responding to your enquiries and providing quotes

• Carrying out scheduled site visits, diagnostics, and maintenance

• Issuing Service Agreement Work Orders, reports, and invoices

• Communicating with you regarding your service appointments

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Data Storage & Security

Your information is stored securely using standard encrypted administrative tools. We retain your records only for as long as necessary to fulfill our service contract with you and uphold legal and financial compliance.

4. Cookies

This website is built on Google Sites. Google may use necessary cookies to ensure the website functions correctly, securely, and loads efficiently. We do not use tracking or advertising cookies (and don't have a clue how that stuff works frankly).

5. Your Rights

Under UK GDPR, you have the right to:

• Request a copy of the personal information we hold about you

• Request that we correct any inaccurate information

• Request the erasure of your personal data (where it does not conflict with our statutory record-keeping obligations)

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Liam Killeen

Aquata Services

Email: admin@aquataservices.com